Halyk

Year

2022

Client

Halyk Bank

Service

Product design, Research

Year

2022

Client

Halyk Bank

Service

Product design, Research

Homebank (Halyk) is a large-scale super app with 9M+ users, combining banking, travel, food and entertainment services into a single digital ecosystem

Results

Halyk Invest WealthTech 0-to-1

  • Led 0-to-1 product design for Halyk Invest a WealthTech investment platform enabling retail users to trade equities, ETFs, and fixed-income instruments

  • Owned UX across regulated flows onboarding, KYC, portfolio management, and trade execution

  • Established interaction and trust patterns for financial decision-making in a regulated context

Banking Superapp

  • Led redesign of mission-critical banking journeys across a 9M+ user superapp ecosystem

  • Owned UX integration of Kino.kz and Halyk Travel into the unified platform

Accessibility & Standards

  • Implemented WCAG 2.1 accessibility standards across core banking flows

Business Impact

  • Contributed to 34.3× revenue growth across integrated products

  • Grew mobile MAU from 174K to 835K

  • Strengthened user trust and engagement in critical financial scenarios

Challenge

As a Senior Product Designer, the challenge was to evolve the superapp product into a seamless and comfortable end-to-end user experience, improving core flows app, reducing friction in critical financial scenarios, maintaining clarity and trust within a large-scale regulated fintech ecosystem

Key Responsibilities

  • Design and improve core banking flows

  • Migrate standalone products into the super app ecosystem

  • Collaborate closely with product and engineering teams

  • Apply research and testing to inform product decisions