Home Credit Bank
Home Credit Bank is a leading fintech app, providing digital banking services including payments, loans and account management
Results
Redesigned key banking flows, improving usability and reducing friction in payments and loan applications
Increased user satisfaction and trust across digital products
Contributed to faster feature releases through improved design–product–engineering collaboration
Supported adoption of new features and improved engagement metrics
Grew monthly active users (MAU) by 17.3%
Challenge
As a Senior Designer, I worked on Home Credit Bank’s digital products with the goal of enhancing user experience, optimizing key financial flows, reducing friction in loan applications and payments and ensuring a consistent
Key Responsibilities
Maintain consistent design and interaction patterns across banking products
Collaborate with product, engineering and marketing teams
Lead design initiatives and mentor junior designers
Conduct usability research and testing to inform data-driven design decisions